Sunday, July 24, 2011

Foursquare and Gowalla will disappear by the end of 2014

In my French blog, I predicted the coming death of Foursquare and Gowalla by the end of 2014. Some of my friends who are experts in social networks disagreed. Of course, those guys have hundreds if not thousands of “friends” in multiple networks. To me, they are not what I call “ordinary” web users. They are geeks with the latest gadgets always on the lookout for new stuff.

Monday, May 16, 2011

Is your website fast enough?

It is very hard to determine the response time of a website. If you measure it, the result will depend on the computer from which the measure is performed, on the page being accessed, on the hosting environment of the website and on a number of additional factors.

Why should you care? First of all, response time is important because web users are notoriously impatient. When a website is slow, they just go to the competition that is a click away. If you are paying ads and banners to bring traffic to your website, you are throwing money out the windows with your slow website. Secondly, since April 2010, the website response time is a factor in Google’s search result rankings.

Sunday, April 10, 2011

In-Store Pickup Option on E-Commerce Websites

The Achilles’ heel of E-Commerce has always been the delivery part.  Customers don’t want to pay for delivery and they want to start enjoying their new purchase right away. That’s why they go to online shopping sites that provide the option of in-store pickup. Large American chains including ToysRus, Sears, Walmart, Borders, Lowes and others believe that this feature gives them a competitive edge.

Tuesday, March 22, 2011

Website Financial Value Map

Recently, I gave a conference on website strategy. In the process of defining the strategy, one must find how the website can contribute to the entire organizational strategy. For this, I have tools and one of them is the “Website Financial Value Map”. I use it in brainstorming sessions to identify areas where the website can create value by either growing the revenue or reducing the costs for the entire organization.

Wednesday, February 16, 2011

Please Do Not Build My Website Like I Ask You

Are You Disappointed With Your Website?

Your website is not meeting your objectives. Your surveys say that customers do not like it. Your employees feel the same. Yet, it was redesigned at great expense just last year. Your web committee produced a three page report listing all your requirements. You sent a request for proposal (RFP) to four agencies and awarded the contract to a very respectable one. You did all that and nevertheless, your website is not a success. Why? Could it be that your agency developed your website exactly like you asked?

Sunday, January 23, 2011

Promoting your Facebook Fan Page From your Website

You finally created your Facebook fan page. Now is the time to get some fans. Your website is the perfect place to promote your Facebook presence. Strangely, it is rarely done well. If you are serious about acquiring fans, this blog post will help you bring website visitors to your Facebook page.